CRAI
List Jobs Login Contact Us
location Back

Sales Specialist

Location

Philippines (Remote)

Monthly Salary

P52,000+

Job Department

N/A

Job type

FULL TIME

Requirements:

Education:

Associate's or equivalent

Experience:

11-15 years relevant experience

Management:

No Management experience

Scope of Control:

Has control over a team's work

Impact:

Jobs at this level have a direct impact on the performance of a team or department. These jobs typically require strong leadership and interpersonal skills, and the incumbent is responsible for setting direction, motivating team members, and achieving team goals. (Mid-level roles)

Degree of Technical Skills:

- Has extensive knowledge and experience in the area of practice.

- Can identify and solve complex problems with ease.

- Can mentor or train others effectively.

- Is often sought out for their expertise.

Degree of Problem Solving:

- Individuals at this level are able to identify and prevent problems before they occur. They are able to think critically and creatively to identify potential problems and develop solutions.

- Are able to work independently to solve problems.

Task Complexity:

- Tasks are more complex and require some problem-solving skills.

- There is some ambiguity or uncertainty involved in completing the tasks.

- The tasks require more specialized skills and knowledge.

- The tasks can be completed in a reasonable amount of time.

Hardware Required:

- This level of hardware is sufficient for more demanding tasks such as browsing multiple browser tabs, video editing, and graphic design.

- The hardware requirements for this level are higher than the basic level, and a mid-range computer or laptop will be required.

Apply Now

Job Details:

CR Fence & Rail seeks a Sales Specialist who will be helping out our CS team in attending to quotation requests, and accurately providing answers to existing and new customers’ inquiries on our products. This role is expected to work closely with the Sales Manager, CS Team as well as Product Team in providing tailor-fit quotations to our customers. This is a combination of both expectations for the creation of illustrations or designs based on quotation requests, sales process optimization, and demanding excellence in communication. The chosen candidate will be the primary salesperson in the team committed to reflecting our values in every customer interaction and maximizing potential in revenue growth.

The Sales Specialist is both a Salary + Commission pay role

Key Role Objective/Accountability(& KPIs):

1. Sales Optimization, Quotation Request Fulfillment, Designs & Illustration: (60%)

  • Attend to Quotation Requests endorsed by the CS Team
  • Attending to Inbound Calls regarding Product Inquiries and Quotations
  • Providing illustrations and designs for fence and rail products based on the customer’s request.
  • Ensure endorsed Opportunities & Open Tickets are being attended to within SLA and closing the sale.

2. Product Advocacy & Mastery(20%)

  • Familiarize oneself with the products offered in the organization
  • Expected to be updated with new product launches, inventory, and availability of products
  • Learn product specification, purpose & use most especially for fence and rail products.

3. Process Adherence & Cadence : (20%)

  • Use of our CRM (Front App) and adhere to the following 
    • SLA - 24 hours
    • Hours of Operations - Flexibility with working hours depending on the surge of Tickets & Requests
    • Analytics - Monitor daily productivity  (Products, Prices, # Tickets)
    • Rules - Attendance, SLA Adherence, Meeting minimum Quota Weekly, Monthly, Quarterly & Yearly
    • Process - Coordinating with the CS & Product team for accuracy & smoother process.
  • Update on CRM (Pipedrive) 
    • Deal Stages - Data Entry - Providing updates on the status of Opportunities & Leads with the goal of closing all deals.
    • Doing proper cadence and follow-through on pending deals
  • Responsible for attending  Meetings, updates, and do proper coordination with the Product Team to push through with requested product quotation

Role Exclusion:

  • Lead Generation or Lead Mining - Leads and tickets are being generated from our CRMs
  • Do Training and Creation of dashboards - rather than utilizing CRMs and reports we already have in monitoring Sales & Performance
  • Creation of sales scripts and workflows

Role Requirements:

  • 3-5 Years of Inbound Sales. Or Consultative Selling
  • At least 1-2 Years of Illustration and Design creation for quote requests 
  • At least 1-2 Years of Customer Service Experience
  • Experience in using Basic CRMs and Data Entry

Role Preferentials:

  • Use of Apollo, Pipedrive, Slack, 3CX & Monday are not a requirement but are good to have
  • A proven track record in customer service and sales with expertise in prioritization and pipeline management.
  • Has experience in the manufacturing industry

This position is closed for New Applications.